#Polestar is the better Tesla. Their CEO really cares about helping and solving problems. I am impressed.

This is a true story. My sister bought a Polestar 2. It has some problems since 2 weeks. Real problems. Hard reset with dark screens while driving. Shouldn’t happen with an 8 weeks old car. Dealer couldn’t identify problem. Took in car and delivered a Citroen USV (running on petrol) as replacement.

My sister was disappointed. To say the least. I told her to send an email to the CEO. 3 hours later. She’ll get a polestar as replacement. They will pick up her polestar and have it analysed by the engineers. He personally called my sister to discuss and solve. Impressive. Just wow.

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